Terms and conditions

Terms and Conditions

Welcome to our online store. By visiting our website, placing an order, or purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before completing your purchase.

Use of Our Website

By using this website, you agree to use it for lawful purposes only. You may not use this website in any way that could harm the store, interfere with other customers, or violate any applicable laws.

Product Information

We make every effort to display our products, descriptions, sizes, ingredients, colors, and prices as accurately as possible. However, product appearance may vary slightly due to lighting, screen settings, or handmade product variations.

Orders and Payments

All orders must be paid in full at the time of purchase. Orders will not be processed until payment has been successfully received.

We reserve the right to refuse or cancel any order if there is an issue with payment, product availability, incorrect pricing, or suspected fraudulent activity.

Shipping

Orders are shipped through USPS or UPS. Once shipped, delivery typically takes 3–5 business days. Delivery times may vary due to carrier delays, holidays, weather, or incorrect shipping information.

Customers are responsible for providing the correct shipping address at checkout. We are not responsible for delays, lost packages, or returned orders due to incorrect or incomplete shipping information.

Refunds and Returns

Due to the nature of our products, all sales are final. We do not accept returns or offer refunds once an order has been processed or shipped.

If you receive a damaged or incorrect item, please contact us within 3 business days of receiving your order with your order number, a description of the issue, and clear photos of the product and packaging. We may offer a replacement or store credit when appropriate.

Product Use

Our products are intended for personal use only. Please read all product descriptions, labels, and ingredients before use. Discontinue use if irritation or discomfort occurs.

We are not responsible for allergic reactions, sensitivities, or misuse of products. Customers are responsible for reviewing ingredients before purchasing or using any product.

Pricing and Availability

Prices and product availability are subject to change without notice. We reserve the right to update, discontinue, or limit quantities of any product at any time.

Intellectual Property

All website content, including product photos, logos, designs, text, and branding, belongs to the store owner unless otherwise stated. You may not copy, reproduce, or use any content without written permission.

Privacy

Your privacy is important to us. Personal information collected through the website is used to process orders, provide customer service, and fulfill shipping needs. We do not sell or rent your personal information.

Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages that may result from using our website, purchasing our products, or delays caused by shipping carriers.

Changes to These Terms

We may update these Terms and Conditions at any time. Any changes will be posted on our website with the updated effective date. Continued use of the website means you accept any changes.

Contact Us

For questions about these Terms and Conditions, please contact us through the online store’s customer service contact information.