Returns and refunds

Refund Policy

Thank you for shopping with us. We take pride in providing quality products and want you to be satisfied with your purchase.

All Sales

Due to the nature of our products, all sales are final. We do not accept returns or offer refunds once an order has been processed or shipped.

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please contact us within 3 business days of receiving your order. Please include your order number, a description of the issue, and clear photos of the product and packaging.

After reviewing the information, we may offer a replacement or store credit when appropriate.

Used or Opened Products

For health and safety reasons, we cannot accept returns or refunds for products that have been opened, used, or tampered with.

Shipping Fees

Shipping fees are non-refundable. Customers are responsible for ensuring that the correct shipping address is entered at checkout.

Lost or Delayed Packages

Once an order has been shipped, USPS or UPS is responsible for delivery. We are not responsible for lost, delayed, or stolen packages. Please contact the carrier directly with your tracking information for assistance.

Order Cancellations

Orders may only be canceled before they have been processed or shipped. Once an order has been prepared for shipment, it cannot be canceled or refunded.

Questions

For questions about your order, please contact us through the online store’s customer service contact information.